-
How can I contact you?
Click on the Contact Us link in the Customer Service menu.
Back to Top
-
How long will my order take?
Orders are usually processed within 3-5 business days. Shipping time will vary depending upon the shipping method chosen. Look at our Shipping Policy for typical transit times.
Back to Top
-
Shipping and Handling
Shipping and Handling charges are automatically calculated for you when placing an order. Handing costs may vary depending upon the special packaging needs of your order. Shipments are subject to stock availability.
Back to Top
-
How do I contact The Jersey Store?
The best way to get a fast answer to your questions is to e-mail us at orders@jerseyboysstore.com. Please include your full name, e-mail address, and your order number (if applicable) in your e-mail query.
Back to Top
-
My merchandise was damaged when I received it. What do I do?
Defective or damaged products may be returned within 15 days of the invoice date. Replacement will be for identical items only. If the defective or damaged item is no longer available, a credit will be applied for the item plus that item's shipping and handling charges to the credit card that the order was place on.
Please contact orders@jerseyboysstore.com.
Back to Top
-
Can I exchange what I ordered for another item?
We want to make sure that you enjoy your Jersey Boys merchandise. If you are unhappy with your item or its particular size, please email orders@jerseyboysstore.com There are NO REFUNDS.
Back to Top
-
Can I cancel my order?
ALL ORDERS ARE FINAL. If you need to cancel your order please let us know as soon as possible. Your order cannot be canceled after it has been processed and/or shipped.
Back to Top